
Unit 1 North Rd, Preston PR1 1NQ, UK – 01772 542300
Got a new bike with some inherent faults, manufacturing faults I hasten to add. The guys in the store, even though it was extremely busy dropped everything and sorted them out in front of my eyes. Not only verbally instructing me just what they were doing but visually letting me see the results of their rectification work. Great staff with a wealth of knowledge and very personable. Many thanks
Been to this place today 15/5/18 for a new bike helmet. The guy I was chatting to had long hair, Never got the guys Nameš¤£. Very helpful and went through things with me before making the purchase. The stock of bike gear is unbelievable from top of the range e bike's and every other kind of bike to spanners.
Butler Street, Preston PR1 8BN, UK – 01772 200944
Very friendly and knowledgeable staff, the bike hub which is next to the shop is a fantastic idea. Secure storage for your bike in an otherwise risky area.
G4, Preston Technology Centre, Marsh Ln, Preston PR1 8UQ, UK – 01772 437180
Full Service of my 2014 Fox 32s and Fox CTD shock brought my bike to new again. There are a number of places that can service Fox suspension and I inquired with a few by email. So what's the difference with Bounce? Rather than telling me to just fill in a web form and try and up-sell me tuning services you get to speak to a real person. In my case "Frank" who seemed to understand my rubbish description of what was wrong and advised me to fully service my suspension before thinking about tuning (he was right). There is a place for quick online administration but not at the expense of real people talking knowledgeably to customers. The future for local bike shops isn't selling product as cheaply as possible to try and compete with the huge online guys. It's putting the service guys front of house talking to customers and delivering a first rate maintenance/tuning/custom build offering. Oh, I nearly forgot the basic stuff. I was up near Preston so I dropped in and they took my suspension off my bike, repaired iand sent it back to my house within a week using a quality track able DPD courier service. All for a cheaper price than elsewhere - bonus.
We want to thank all at Bounce MTB Suspension for their support of the Midweek MTB Madness series over the past few years. As independent traders they have gone above and beyond in contributing added spot prizes to our series, this was greatly appreciated but never taken for granted - we were lucky to have you.Thanks Again!!
26 Ribbleton Ave, Preston PR1 5RY, UK – 01772 796176
100% highly recommended.. great staff happy to help and we're all very experienced :DD
Lovely guys. Happy to help. Bought 4 bikes off these guys.
2, Maritime Way, Preston PR2 2ZB, UK – 01772 769160
Needed a brake light replacing and as it was my first time needing it done I wasn't too sure how or what to do and a colleague suggested to pop into Halfords. Phoned first to make sure I was ok to come down, (I have a scooter not a car so wanted to check) the guy I spoke to on the phone Jay was really helpful and said they would be happy to take a look. When I arrived I was helped by a guy called Sam (i think that was his name. Really should have double checked) who had it all replaced within minutes! and explained what I needed to do if it happened again as I got a spare bulb. Really cheerful and helpful service.
Went to get windscreen wipers changed excellent service and Paul who changed the wipers was nice and polite did an excellent job